Build private, custom autonomous copilots grounded in your company's SharePoint documents, ERP databases, and internal SOPs — with strict Entra ID access control.
When standard out-of-the-box Copilot buttons aren't enough, Microsoft Copilot Studio lets Kiwi businesses build custom AI agents for specific departments: a 24/7 HR & Health & Safety Copilot for field staff, a Technical Estimating Copilot grounded in supplier PDFs, or an Operations Dispatch Copilot connected to your ERP. Maintain AI designs, tests, and deploys custom Copilot Studio agents that enforce strict security boundaries and deliver measurable operational hours.
Points an autonomous agent at specific SharePoint sites, document libraries, or public URLs to deliver conversational answers backed by exact document links.
Field staff ask in Microsoft Teams: 'What is our policy on working in extreme wind on roof sites?' and get the cited clause from the company SSSP.
Connects your custom Copilot to 1,000+ business connectors including Xero, SQL, Salesforce, HubSpot, and custom REST APIs to execute actions, not just talk.
Staff ask the agent: 'Create a draft variation quote for Job #4082 and email the site foreman' — the agent queries the ERP and drafts the record.
Agents that trigger automatically based on business events (e.g. an email arriving, a SharePoint file being uploaded, or a sensor alert) rather than waiting for user prompts.
When a new supplier price list is dropped into SharePoint, the agent automatically compares pricing against the prior version and alerts procurement.
Deploy custom copilots to Microsoft Teams, your intranet portal, or an external customer-facing website with full session logging and analytics.
Deploy an internal 'Staff Induction & Tooling Copilot' into the Microsoft Teams sidebar for all 50 employees on mobile and desktop.
New field apprentices spent 45 minutes every day calling senior engineers to ask where to find technical product bulletins, WorkSafe compliance templates, and vehicle maintenance forms.
Built a custom 'Field Ops Copilot' in Copilot Studio grounded in 300+ manufacturer technical manuals and company SOPs stored in SharePoint, deployed directly into the Microsoft Teams mobile app.
Senior engineer field interruptions dropped by 72%; apprentices get instant verified answers on site.
Staff wasted hours searching through thousands of past project reports in SharePoint to find relevant precedent resource consent applications for similar soil types.
Deployed a Copilot Studio agent configured with Semantic Search across their 10-year SharePoint archive, returning cited historical consent clauses and geotechnical precedents.
Precedent research time cut from 5 hours to 20 minutes per project.
Customer service team handled 180 calls a day asking about warranty periods, return policies, and equipment spare part numbers.
Created an internal 'Customer Support Copilot' in Copilot Studio connected to their SharePoint product repository and ERP inventory tables.
First-call resolution increased from 58% to 91%; average call handle time reduced by 3.5 minutes.
Copilot Studio is not a replacement for traditional relational database reporting. If you need complex real-time SQL aggregations across 500,000 inventory transactions, we build an Azure AI / Power BI pipeline rather than an conversational chat loop.
What you bring: A folder of 15–20 company SOPs, manuals, or policy documents in SharePoint.
The Written Test: In 60 minutes live, we build, ground, and deploy a working custom Copilot Studio agent into Microsoft Teams that answers 10 tricky company questions with 100% cited accuracy — or refund your NZ$495.